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Personal Data Policy

All content of the sites, including text, photographs and graphics are property of Discovergenoa.com, except photographic content provided by service providers that that have provided us explicit consent to promote their services. All content on the site is protected by Italian and European copyright law, no content can be copied, imitated or used even in part unless consent is requested and granted in writing by Gabriella Coppola.

FTC Disclosure

Discovergenoa.com participates in press trips and blog tours and occasionally receives free products or services, such as books and free admittance into events. It also receives payment for reviews of accommodations or services tied to the tourism sector, such as tours, cooking classes or wedding planning, to name a few. All reviews resulting from a paid sponsorship, free gift, blog trip or direct experience express the personal and honest opinion of the author and are explicitly indicated as such in the article itself. In particular, all reviews resulting from a paid sponsorship will be indicated as “sponsored article”.

Disclaimer

Our Discovergenoa.com team strives to provide high quality, up to date and correct content, but it is still possible that you might find errors within our pages. Discovergenoa.com and Gabriella Coppola accept no responsibility for the consequences of decisions made based on errors found on this website.

Affiliate Links

Discovergenoa.com participates in affiliate marketing programs including Booking.com, Getyourguide and Rentalcars.com. Any links to those sites may earn advertising fees and are indicated as such where they appear. By buying through our affiliates, we earn a monetary commission and thus you support our website and keep all the info we offer on here free.

Ads by Google

The Ads by Google are provided through the Google Adsense program, and should show interesting ads based on your interests and searches. Clicks on these ads also contribute to supporting our website as we earn a commission on each click. Click here to read the Google’s Privacy and Term.

Italian newspaper disclaimer

“Questo sito non rappresenta una testata giornalistica poichè viene aggiornato occasionalmente e senza alcuna periodicità. Pertanto, non può essere considerato in alcun modo un prodotto editoriale ai sensi della Legge n. 62 del 07.03.2001.”

Privacy Policy

Introduction: the GDPR and privacy

The General Data Protection Regulation (GDPR) is a European Commission Regulation (EU 2016/679) with which the European Union strengthens and standardizes the protection of private personal data of citizens and residents of the European Union, both within and outside its borders. This regulation replaces the laws of the individual Member States in terms of privacy and enters into force May 25, 2018.

For more details, you read the official text of the GDPR, visit Italy’s Data Protection Authority website and and the page on Wikipedia.

In accordance to the GDPR, this privacy statement serves to clearly and simply explain which personal data is collected through this site, where it is stored, for how long, with what purpose and how you can update it or request it deletion.

Who is the data controller

Discovergenoa.com belongs to:

  • Gabriella Coppola
  • VAT# IT02734080993
  • via Cesare Corte 25G – 16122 Genova (Italy).
  • +39 340 7896 495
  • info@genovaturismo.it

Gabriella Coppola manages the site listed above and controls the management of personal data as described in this statement, in accordance with the current privacy laws (General Data Protection Regulation (GDPR) – EU Regulation 2016/679).

You can contact us by email at andreasemonella@pec.it (PEC) or andrea.semonella01@gmail.com

On what legal basis does Discovergenoa.com collect and manage personal data?

Gabriella Coppola uses as a legal basis the need to process personal data for the execution of its services, which include responding for requests for information on Genoa, accommodation recommendations, itinerary help and general information on visiting the region. Without collecting the requested data on forms, it would not be possible for us to respond to the requests of the site user.

Gabriella Coppola relies on its legitimate commercial interest to provide its services, promote them, prevent fraud and spam and improve its services.

Where required by applicable law, we ask for your consent before processing your personal data for direct marketing purposes.

What type of data do we collect on Discovergenoa.com?

Gabriella Coppola collects the information you send us through the contact forms on this site.

For users who request information, such data includes your name, email, website and telephone number, in addition to any other information you choose to add to your request.

The same form is used by anyone interested in promoting their services on our sites so the requested information is the same.

For each form sent, we collect data related to the browser and operating system used and the IP address, both of which serve to fight spam and to identify any usability problems on our sites in relation to particular browser settings and devices.

When you visit our site, we also automatically collect information related to your visit. Your IP address, the date and time of access to our site, hardware, software or browser you use and information about your computer’s operating system and language settings is recorded. We also collect information about your clicks and the pages you’ve viewed on our sites, as well as information that tells us which sites or marketing campaigns you used to visit our sites.

Why do we collect this data on Discovergenoa.com?

The data you send us through the form on our site are first of all used to provide the information you request.

Data sent through the form is collected to provide, through email or by phone, additional information and personalized offers for advertising on our sites. Only in the case of explicit consent would we use the data to send additional offers related to our sites aimed solely at service providers in Liguria.

Gabriella Coppola keeps a copy of requests in its archives for statistical purposes and as a backup.

Gabriella Coppola sends an email confirming that the request has been correctly sent and this email may include additional information, including links to articles or offers on Discovergenoa.com sites or partner sites. Only in the case of explicit consent would  Discovergenoa.com send further communications via email containing information and offers of interest for those planning a visit to Genoa.

Finally, the data sent through compiled forms can be used to show you personalized online advertising campaigns (remarketing) rather than generic advertisements, through specialized platforms such as Google Adwords and Facebook Advertising. In this case, users of the sites are grouped into virtual lists, in aggregate form not traceable to individual users, based on the location of the accommodation facility (in the case of facility managers) or on the dates of planned stays, on the site and pages visited and the actions performed (such as sending a request or subscription to the newsletter). This information is to provide advertisements targeted to your interests rather than generic ads through advertising platforms such as Google and Facebook.

Where is the collected data stored and for how long?

The data collected through our forms and browsing of our sites is collected through the following platforms:

  • Google Analytics – data related to site navigation.
  • Google Gmail – each completed form generates an email sent to Discovergenoa.com, stored on Google’s Gmail servers (Google Suite).
  • Google Docs – data can be exported to documents stored in again on Google servers, through the Google Suite services.
  • Mailchimp – registration to our newsletters is handled directly through Mailchimp forms.
  • On databases stored on our hosting servers provided by Siteground.com
  • On documents and databases stored locally in our office in Genoa, Italy.
  • On documents and databases stored on cloud services provided by Amazon AWS

The transmission of personal data as described in this Privacy Policy may include the transfer overseas to countries that do not provide complete and comprehensive data protection laws such as those of European Union countries. Where required by Community law, we will only transfer personal data to recipients that offer an adequate level of protection of personal data. Google, Amazon, Facebook and Mailchimp are leading international companies and their servers are spread out all over the world, including outside EU countries. Pair.com has its own servers in Pittsburgh, Pennsylvania, USA. Gabriella Coppola is based in Genoa, Italy.

Gabriella Coppola relies on specific procedures to prevent improper use and unauthorized access to data. Only authorized personnel can access personal data to carry out their work. We keep your personal data for as long as deemed necessary to enable you to use our services, perform our services, advertise our services, carry out our business activities, to comply with legal obligations and resolve any disputes. All personal data stored by us is protected by this Privacy Policy. If you have questions regarding a specific data retention period for certain types of personal data we process, please contact us as indicated below.

Which third parties does Discovergenoa.com share your data with?

The data collected through forms is sent through email to Gabriella Coppola, which manages Discovergenoa.com. Your data is not share with any other third party.

Data relating to browsing history and use of our sites is collected through tools such as Google Analytics and shared only in aggregate form (not attributable to individual users) with Gabriella Coppola, its collaborators and partners.

We share only some personal data, such as your e-mail address, with advertising partners for the sole purpose of advertising Discovergenoa.com (to ensure that the most appropriate users receive relevant and targeted ads). We share e-mail addresses only in an encrypted format so that they can be matched to existing customer databases.

How does Discovergenoa.com treat personal data of minors?

Services offered by Gabriella Coppola are only for users over the age of 16. Any user under the age of 16 can use our services only with explicit parental consent (or that of a legal guardian). If we learn we have personal data for someone under 16 years of age without the valid consent of a parent or legal guardian, we reserve the right to delete such data.

How to check, update and possibly delete the personal data you have shared with Gabriella Coppola?

In accordance with current privacy laws (General Data Protection Regulation (GDRP) – EU Regulation 2016/679) and upon request, you have the right to review the personal data Gabriella Coppola keeps about you. You can send us an email at andrea.semonella01@gmail.com or andreasemonella@pec.it where you can ask us for a copy of the personal data we hold about you, inform us of any changes or corrections you want made or ask us to permanently delete or restrict the processing of the personal data we have about you from our archives.

Every communication we send through the Mailchimp platform also provides a link to update or unsubscribe from any future mailings. We will always do our best to respond promptly and exhaustively to each request as is our duty. The user always has the right to file a complaint with the supervisory authority.

In order to learn of updates or changes to the current policies, upon further changes in laws, it is best if users consult this page periodically.

Terms and Conditions

Bookings with recommended services and other third party resellers.

Gabriella Coppola is not a travel agency and is not involved in the management of bookings of accommodation, museum tickets, bus tickets, guided tours or car rentals. Gabriella Coppola reviews these types of services to provide a useful start for users interested in planning their vacations in Genoa, offering links to official websites and affiliated partners to facilitate such bookings. In this manner, users plan independently their itineraries and book directly with the third party for services they are interested in, with no intervention/involvement by Gabriella Coppola.

Website content and Review Criteria

Gabriella Coppola is not responsible for the content of any external sites not belonging to Gabriella Coppola.

Gabriella Coppola writes its own reviews of accommodations and other services it has experienced in first person, often times also using information found on official websites and other external websites. Gabriella Coppola is not responsible if such information is found to not correspond to the truth or is not updated. The user is invited to always check the information through other sources on the Web. Our reviews are based on subjective editorial criteria established by Gabriella Coppola.

In compliance with the European Union legislation regarding the General Data Protection Regulation (GDPR (EU) 2016/679), we inform you that when you visit our website, information may be collected through the use of cookies and similar technologies in order to learn more about how people use our website. You can find out more about these technologies and how to control them in the information below. The following Cookie Policy explains what type of data is collected, why and how.

What are cookies, how are they used and what for?

Cookies are small pieces of data that are stored by your web browser while you’re browsing any website, including this one. Often, cookies are created not just by the website the user is browsing, but also by other websites that run ads, widgets, or other elements on the page being loaded. There are several type of cookies depending on their functionality:

First-party cookies

First-party cookies (session and persistent cookies) are cookies set by a website visited by the user. Session cookies may also be referred to as functional/strictly necessary cookies as they are essential to make any website work correctly – they remember your preferences and customize content based on your previous actions. Session cookies are temporary and expire when you close your browser. Persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They enable the website to recognize you on your return, remembering your preferences from the previous browsing session. The fixed period of time is typically 30-90 days. First-party cookies cannot be used to identify you personally.

Third-party cookies

Third-party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third-party cookie. To enrich our website content, sometimes we may embed video content from other websites such as YouTube. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. Social Media Cookies are a good example for third-party cookies on our website. They are used only when you share information using a Facebook, Twitter or Google+ sharing button or “like” button on our website. The social network will record that you have done this. We recommend that you read the privacy policies of any third parties before using their websites, products or services. Our website does not control the use of these third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them.

Google cookies

Google cookies are third-party ones. On our website they are stored via two Google services. The first one is Google Analytics, which uses its own cookies for analytical performance and measurement. They are used to collect information about how you use our site. We use the information for analytic purposes and it helps us improve our services to you and our site content. It counts the number of visitors and tells us things about their behavior overall. Information collected via this service is aggregated anonymously and contains no personal data. It cannot identify you personally and is only used for statistical purposes. You can find out more information about Google Analytics cookies here: Google Analytics Cookie Usage on Websites. You can find out more about how Google protects your data here: Safeguarding your data.

Google Adsense

We may also publish Google Adsense interest-based advertisement links on our website. This means that Google will store targeting a.k.a. behavioural advertising cookies on your device. When you click on a Google Adsense link Google will track your behaviour across the web using cookies and may use this information to tailor future advertising to reflect your interests. More information about how Google Analytics collects and processes data can be found at the following page: How Google uses data when you use our partners’ sites or apps. We and our trusted partners may use targeting cookies to manage eCommerce activities via affiliate links and associated revenue share arrangements. If you would like more information about online behavioural advertising, please visit: youronlinechoices.com.

Social Media Cookies

These third-party cookies are used to integrate various tools used by main social media platforms within the website. In particular, they permit you to register and login on our site with your own Facebook account (on our Forum).

Facebook

Privacy policy: https://www.facebook.com/about/privacy/
Facebook offers sponsored ads based on your own browsing activity on Facebook as well as interests. For further details: https://www.facebook.com/help/cookies?ref_type=sitefooter

Web beacons

We use Web beacons; these elements are images found on a page or email whose function is to monitor the online activity of users that visit our site or that receive our newsletter. The objective of using this technology is to monitor user activity, identifying the pages visited within the site and time spent browsing/reading.

How to disable/opt-out of cookies?

Most browsers allow you to control cookies through their settings preferences. If you do not wish to allow your browser to store cookies from our website, you should change your browser’s settings so that it does not allow cookies. Cookies, which have already been set, can be deleted from your device. Some internet browsers have a “Do Not Track (DNT)” setting that sends a signal to websites asking them not to track your browsing. However, if you do so, you might be unable to use some important features and access certain parts of our website. We are not responsible for the effectiveness of any such opt-out options. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our site. In case you want to accept cookies from the primary site, but block them from third parties you can either block them from specific advertisers or block all. This may reduce the functionality of the site. To learn more about how to do this go to allaboutcookies.org or go to the help menu of your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.

You can prevent the use of Google Analytics relating to your use of our website by downloading and installing the browser plugin available via this link: Google Analytics Opt-out Browser Add-on. Regarding the Google AdSense service, you can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available here at www.google.com/ads/preferences/. You can also opt-out of the Adsense partner network cookie at www.google.com/privacy_ads.html. Please note this opt-out mechanism itself uses a cookie so, if you clear the cookies from your browser, your opt-out will not be preserved and you will have to reset your Google opt-out cookie. To ensure your opt-out is preserved you can use the Google browser plug-in available at www.google.com/ads/preferences/plugin.

If you would like more information about online behavioural advertising, including how to opt-out of these cookies in general, please visit: youronlinechoices.com. If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. You may also receive cookies and tailored adverts from companies that are not listed in the above-mentioned site. We cannot control nor do we have access to any cookies placed on your device by these third-party advertisers and sponsors. We do not accept any liability for the instructions given on these sites.

What we don’t collect

Our website does not require the creation of personal accounts in order to use all services. Hence, we do not collect personal data related to the creation of accounts and user profiles. We do not record personal information regarding submissions, feedback and personal messaging from our website visitors. None of the cookies set on your device is capable of identifying you personally. Cookies are used to improve your experience, promote safety and security, by monitoring suspicious activity or violations of our terms and

Changes to this Privacy Statement and Cookie Policy

Discovergenoa.com has the discretion to update the privacy policy at any time to follow EU regulations. When we do, we will revise the updated date at the bottom of this page. We encourage users to check this page periodically for any changes to stay informed about how we are process the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of changes.

Your acceptance of these terms

By using this website, you signify your acceptance of these policies. If you do not agree to these policies, please do not use our website. Your continued use of our site following the posting of changes to this policy will be deemed as acceptance of those changes.

Contacting us

If you have any questions about this Privacy Statement, about our processing of your personal data, these terms or the use of cookies, please contact us via email at andrea.semonella01@gmail.com.

Last update: Dec 19th, 2022